Netsertive Careers

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Careers

Ready to change the way Brands market locally?

We’re looking for the industry’s best and brightest, who are excited about transformation and are ready to go the extra mile. We’re on a mission to change the way Brands market at the local level and the challenge is not for the faint of heart.
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We have a new product strategy, some of the industry’s best engineers, and a service team that delights customers day in and day out.

See Open Positions

Current Job Openings

Customer Experience Program Manager

June 30, 2023

This is a unique opportunity for an experienced digital marketing program/ account manager to expand and master a broad range of skills to include client facing presentations, data analytics, digital ad performance across multiple locations, and own a book of business for growth and success. The Customer Experience Program Manager is responsible for providing strategic account management and sales leadership for an assigned portfolio of key brand accounts. This role manages the day–to-day activities and program management required to maintain and grow a base of revenue as well as drives the overall customer relationship and satisfaction while actively overseeing the cross-network performance. This position coordinates closely with our Strategy and Execution teams.

Responsiblities:

Maintain and manage a portfolio of 7 - 9 brands and/or revenue base of $1 - $2M in the multi-location business space
Serve as program manager and quarterback of internal and customer projects and initiatives needed to retain and grow a book of business
Serve as subject matter expert of company products to deliver value to customers that include but are not limited to Search, Display, Social, SEO, and CTV
Cultivate relationships at the CMO level to gain insights into the holistic approach of the Brand Marketing strategy
Lead and manage quarterly business reviews (QBRs) for each account with an emphasis on broader business relationship; accountable for data/performance driven executive monthly reviews and representation at customer events and conferences
Assist in the ongoing development of market intelligence to influence our future campaigns and product roadmap
Identify opportunities for Netsertive to scale the service footprint within enterprise customers
Work closely with internal team members to develop processes and shape the future of the business
Maintain data integrity within our CRM (Salesforce)

Minimum Qualifications

Bachelor’s degree in business, marketing, communications, or related area
5+ years of client-facing experience with demonstrated dedication to clients and problem solving
5+ years experience working in a collaborative team environment within the digital marketing space
3+ years of enterprise account management experience
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Demonstrated experience delivering client-focused solutions to customer needs
Proven work experience as a Key Account Manager, Sales Account Manager, or relevant role
Excellent written and verbal communication skills with a professional phone presence
Proficient expertise on digital advertising platforms including Google, Microsoft, and Facebook
Salesforce experience
Google Ads certification is a plus
Solid understanding of web analytics
High proficiency with Google products

Benefits & Perks

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Submit Resume to hr@netsertive.com to apply

Life at Netsertive

We are a passionate group of digital marketers who are obsessed with making our clients happy. We do what we love with people we genuinely enjoy spending time with, which is made evident through our industry-leading technology and results.

Ask any Netizen and they will tell you that our people make Netsertive a great place to work.

Join the Team

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Don't take our word for it, here's what our Netizens have to say.

Netsertive has motivated me to be successful and have fun while learning along the way! I am glad I was given this opportunity to be a part of an amazing company!

Sherell Haughton

Finance

Netsertive is just a special place to work. Pre-pandemic we had so many in-office perks like free lunch Tuesdays, shorter summers on Fridays, the infamous “candy box,” and even an Improv club. The team did a great job transitioning that culture to a work from home environment with virtual happy hours, wellness challenges, and the Netsertive Gives Back program we continued where we help local charities.

Travis Whitley

Engineering

I feel that as an individual contributor to Netsertive, my voice is heard and my opinion is valued. My manager is often making process improvements based on feedback from the team. I also appreciate the insights that we get into what other teams are accomplishing for the company! It's great to have an understanding on not just how my work and my teams work is impacting the company, but to have an understanding into how each department works together to accomplish a goal.

Ashley Resta

Sales

Netsertive has helped me to grow in my career and is always challenging me to be better at what I do. I love that I get to work so closely with people in multiple departments—it's great to be a part of a team where everyone works together to reach a common goal.

Megan VanBuhler

Marketing

Careers

Benefits & Perks

We know that we would be nothing without our employees, so we try to give them everything they need to be successful, including:

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Fringe Benefits

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Competitive Compensation

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Market-leading 401k match

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Stock options

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Employee Referral Bonus Program

Health Insurance

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100% paid Medical, Dental, and Vision insurance for our employees

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Vacation / PTO

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Generous PTO

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Floating holidays

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4-year refresh vacay

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Volunteer time off

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Paid parental leave

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Early Release Summer Fridays

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Training / Development

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Training opportunities

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Professional Development Reimbursement Program

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Meals & Entertainment

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Weekly catered lunches

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Friday Happy Hours

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Company BBQ and events

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Health & Wellness

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Onsite gym available for employee use

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Health and fitness reimbursement

Netsertive's Core Values

We believe that brands and local businesses need to work together to attract new customers.

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Be Transparent

Transparency is the foundation to building trust and healthy relationships with each other, with our partners, and within our customers.

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Learn Everyday

Continuous learning is how we grow and push ourselves and our team members to deliver the best solution possible to our customers.

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Win as a Team

Talent wins games, but teamwork wins championships. Through teamwork and collaboration we are able to achieve so much more than we would individually.

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Live Well

The foundation of our success as individuals and a team is our physical and mental wellness. By living well, we recognize the importance of taking time to relax, refuel, and reenergize ourselves to maximize our potential in every area of our lives.

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Take Ownership

Every member of the Netsertive team is responsible for our success and the success of our customers. We each hold the pen to write our story.

“The new direction the company is headed in is transparently discussed with the entire company -- there's no shying away from mistakes of the past, and palpable excitement and openness to change. The people here are wonderful. Supportive and kind, and you don't get that insidious feeling of corporate politics that you can sometimes sense in a place from the beginning. Even the people who have been here a long time have a fresh outlook based on the new direction the company has headed.”

Netizen on Glassdoor

“Hands down the people are what make Netsertive a great place to work. The people are friendly, collaborative along with being really passionate about their jobs and their customers. The people are incredibly smart and willing to jump in to make the customer experience the best. This company gives the employees several opportunities to share their thoughts on what works and what challenges they face. I have to say this is refreshing to be able to share this with upper management and they actually take your comments seriously.”

Netizen on Glassdoor

“The best part of working at Netsertive is the people - everyone here is easy to work with and willing to go out of their way to help. Since we are a smaller company, employees have the opportunity to make a big impact and have their voices be heard. In addition, the company makes an effort to ensure that we have fun too, including catered lunch every Tuesday, quarterly company outings, and events put on by the Admin Team, Funcubator, and Netsertive Gives Back. I enjoy coming to work here every day!”

Netizen on Glassdoor

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