Figures from Dimension Data show 84% of businesses that have placed extra effort into investing in better customer experience are reporting increases in their revenues. This supports the idea that today’s customers value their buying experience as much as they do the product. However, this doesn’t mean that small businesses with limited capital will automatically be left behind. We have curated the experts’ tips on how to provide the best buying experience to your customers.
Here are 25 customer service strategies and tips from the pros to help shape your own customer service strategy. Read the full article here.