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From high level strategy, extracting valuable and actionable insights from your data and the day-to-day account management, our Expert Customer Support is a true extension of your team and provides a fully customizable model to support your specific needs.
Say goodbye to submitting tickets into a queue. You have a dedicated account team who continuously watches the performance of your campaigns and ensures brand to local harmony.
We partner with you throughout the entire relationship to understand your business, the results you want to achieve, and the best way of helping you get there. We take an objective based approach to campaign planning to ensure the right digital channels, targeting, budget allocation, and measurements are being used to drive towards your goals.
Our localization technology does the heavy lifting, which means our customer experience team spends their time with what matters most; strategic media planning, oversight and optimization. We carefully manage to your objectives and work hand in hand on recommendations and updates.
With hundreds of locations to manage, many digital providers set and forget campaigns. Our dedicated account teams proactively manage and optimize campaigns and truly become an extension of your team. We have even been called our client’s guardian angels because of our superior results and local-first approach.
Get a support package that fits your needs, whether you’re executing localized campaigns centrally, through location owners, or a hybrid. We’ve done it all and can recommend the best package for your unique brand.
